Africa’s Public Service Delivery & Performance Review (Apr 2024)

A co-production model for the South African housing sector

  • Hlengiwe P. Maila,
  • Lianne P. Malan,
  • Adrino Mazenda

DOI
https://doi.org/10.4102/apsdpr.v12i1.800
Journal volume & issue
Vol. 12, no. 1
pp. e1 – e12

Abstract

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Background: The public housing delivery practices in South Africa are fragmented, resulting in various outcomes concerning housing delivery. There is a pressing need to overhaul public housing delivery that puts citizens at the core of the delivery process. Aim: The current state-led model of delivering housing is not effective and by design, the model for housing delivery should include the participation of beneficiaries. The aim was to develop a co-production model for housing delivery. Setting: The article focused on the housing sector in South Africa. Methods: A qualitative research approach and grounded theory as research design was used. Instruments were document analysis and semi-structured interviews with participants who are stakeholders in housing co-production. Data collected was analysed through inductive thematic analysis. Results: The results suggested a self-reliant approach to housing delivery, which is demand driven with the state as a facilitator and not the provider of housing. The model for housing should have a component that does not perpetuate a culture of dependency and entitlement but promotes the concept of co-production. Conclusion: The article explored the possibility of introducing a co-production model for housing delivery model in South Africa. It was established that the role of government must shift to that of an enabler and facilitator instead of a provider of housing. Contribution: This proposed model contributes towards the body of knowledge in terms of promoting public service delivery and performance (in this instance in the housing sector) in South Africa as a country situated in Africa.

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