A field investigation of flight anxiety: Evidence of gender differences in consumer behaviors among Las Vegas passengers

Journal of Airline and Airport Management. 2016;6(1):45-60

 

Journal Homepage

Journal Title: Journal of Airline and Airport Management

ISSN: 2014-4865 (Print); 2014-4806 (Online)

Publisher: OmniaScience

LCC Subject Category: Social Sciences: Industries. Land use. Labor: Management. Industrial management

Country of publisher: Spain

Language of fulltext: English

Full-text formats available: PDF

 

AUTHORS


Lindsey A Harvell (James Madison University)

Tyler Stillman (Southern Utah University)

Gwendelyn S Nisbett (University of North Texas)

Kyle Cranney (Southern Utah University)

Amber Schow (Southern Utah University)

EDITORIAL INFORMATION

Double blind peer review

Editorial Board

Instructions for authors

Time From Submission to Publication: 40 weeks

 

Abstract | Full Text

Purpose: This study examines how anxious the Las Vegas public is through a case study of one local international airport. Design/Methodology/Approach: This study examines gender differences in consumer behaviors among the flying public inside Las Vegas McCarran International Airport in a field experiment theoretically grounded in Terror Management Theory. Findings and Originality/Value: Because airports are replete with reminders of human mortality, it is not a surprise that death awareness and flight anxiety may be closely related. The flying public that is anxious to fly presents an interesting public relations situation for airports. Therefore, this study examines how anxious the Las Vegas public is through a case study of one local international airport. Results show that flight anxiety does provoke the same kind of existential defenses that traditional death awareness does. This study also suggests that men and women do not react to flight anxiety in a uniform way, they are different in their reactions in seeking to gamble, eating unhealthy food, and an increased desire for electronic entertainment.