Informational flows and organizational knowledge involved in processes of granting institutional scholarships from CAPES: preliminary diagnosis

Abstract

Objetive. To describe and discuss preliminarily the informational flow related to the processes of information and knowledge management involved in the elaboration of models for granting quotas of scholarships from institutional development programs of CAPES. Method. The procedures involved in the management of information and knowledge related to the processes of creation, storage and use of information necessary for the elaboration of models of granting of scholarships by the institution were prospected and characterized through documentary research and in loco observations. Results. We verified the existence of different systems for the storage and availability of academic information and scholarship management, highlighting the need for greater integration between them, in order to add greater value to the large volume of data and information available to managers, in order to support the improvement of decision making.

Keywords

• coordenação de aperfeiçoamento de pessoal de nível superior - capes
• bolsa de pós-graduação
• gestão da informação
• gestão do conhecimento