The Moderating Role of Learning Performance on Teaching Competencies and Student Satisfaction

Abstract

Purpose: The purpose of this study was to investigate the moderating role of the learning performance of the student on the relationship of teacher’s competencies and student satisfaction in higher education institutions of Karachi. Methodology: Three different scales namely SETs, Teaching Competence scale, and learning performance scale were used to measure student satisfaction, teaching competencies, and performance learning of students respectively. A survey method was used to collect firsthand data from tier3 universities of Karachi. Findings: The positive impact of teachers’ competencies on student satisfaction has been observed. The result shows that the learning performance of students is partially moderating the relationship. Conclusion: The study concluded that there is a significant positive impact of teacher’s competencies on student satisfaction. The higher teaching competencies lead to greater student satisfaction. Also Learning performance of students from tier3 universities of Karachi has a significant impact on the relationship between student satisfaction and teacher’s competence.