RELATIONS OF INNOVATIVE MANAGEMENT TOOL IN SLOVAK HOTEL FACILITIES

Abstract

The article deals with the issue of applying management tool by using the Balanced Scorecard in hotel facilities in Slovakia. The main goal of the paper is to emphasize the importance of using the tools of strategic management in our case the method of Balanced Scorecard (BSC) in hotel segment but also in the other segments of business. The basis of the article forms the stated hypotheses focused on using the method of BSC in hotel facilities and verifying statistic influences in using the conception in hotels based on sizes of companies. These hypotheses were subsequently validated by the method of proportion the given data in population and the chi-squared method of independence testing. The hypotheses were formed on basis of literal search which is described in the competent chapter focused on expert texts and the research which has been carried out up to now. According to statistical verification we can state that there exists statistically important relationship between size of hotel facilities and using Balanced Scorecard and we can also state that more than 10% of hotel facilities use the Balanced Scorecard method.

Keywords

• management tool
• tourism
• balanced scorecard
• financial
• non-financial indicators