Methods and Indicators for Results Evaluation of Hospital Pharmaceutical Services: a scope review

Abstract

Objectives: To identify methods and indicators applied to the evaluation of the results of hospital pharmaceutical care (AFH). Methods: A scoping review was carried out, considering the PRISMA recommendations. The search was carried out in the EMBASE, MEDLINE and LILACS databases. The analysis sought to explore the methods and indicators employed, and to identify the quality dimensions investigated. Results: Of 418 articles analyzed, six were included in the study. All employed quantitative methods and the indicators used analyzed the evolution, acceptability, efficiency and optimization of pharmaceutical care. Conclusion: It is concluded that studies evaluating the results of AFH are still scarce and that there is a lack of knowledge, especially regarding indicators of effectiveness, lack and equity of care in this area. However, simple, easy-to-apply and low-cost indicators have been identified that can be used in the evaluation of AFH regarding its passage, acceptability, efficiency and optimization.