PLoS ONE (Jan 2015)

Computational models of consumer confidence from large-scale online attention data: crowd-sourcing econometrics.

  • Xianlei Dong,
  • Johan Bollen

DOI
https://doi.org/10.1371/journal.pone.0120039
Journal volume & issue
Vol. 10, no. 3
p. e0120039

Abstract

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Economies are instances of complex socio-technical systems that are shaped by the interactions of large numbers of individuals. The individual behavior and decision-making of consumer agents is determined by complex psychological dynamics that include their own assessment of present and future economic conditions as well as those of others, potentially leading to feedback loops that affect the macroscopic state of the economic system. We propose that the large-scale interactions of a nation's citizens with its online resources can reveal the complex dynamics of their collective psychology, including their assessment of future system states. Here we introduce a behavioral index of Chinese Consumer Confidence (C3I) that computationally relates large-scale online search behavior recorded by Google Trends data to the macroscopic variable of consumer confidence. Our results indicate that such computational indices may reveal the components and complex dynamics of consumer psychology as a collective socio-economic phenomenon, potentially leading to improved and more refined economic forecasting.