Facial Signals and Social Actions in Multimodal Face-to-Face Interaction

Abstract

In a conversation, recognising the speaker’s social action (e.g., a request) early may help the potential following speakers understand the intended message quickly, and plan a timely response. Human language is multimodal, and several studies have demonstrated the contribution of the body to communication. However, comparatively few studies have investigated (non-emotional) conversational facial signals and very little is known about how they contribute to the communication of social actions. Therefore, we investigated how facial signals map onto the expressions of two fundamental social actions in conversations: asking questions and providing responses. We studied the distribution and timing of 12 facial signals across 6778 questions and 4553 responses, annotated holistically in a corpus of 34 dyadic face-to-face Dutch conversations. Moreover, we analysed facial signal clustering to find out whether there are specific combinations of facial signals within questions or responses. Results showed a high proportion of facial signals, with a qualitatively different distribution in questions versus responses. Additionally, clusters of facial signals were identified. Most facial signals occurred early in the utterance, and had earlier onsets in questions. Thus, facial signals may critically contribute to the communication of social actions in conversation by providing social action-specific visual information.

Keywords

• facial signals
• social actions
• questions
• responses
• intentions
• multimodal communication