Partecipazione e Conflitto (Jul 2020)

Public Sector Crises: Realizations from Covid-19 for Crisis Communication

  • W. Timothy Coombs

DOI
https://doi.org/10.1285/i20356609v13i2p990
Journal volume & issue
Vol. 13, no. 2
pp. 990 – 1001

Abstract

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This article reflects upon the communicative demands COVID-19 created for public sector crisis managers. Those demands include anxiety, empathy, efficacy, fatigue, reach, and threat. The conclusion reviews the realizations COVID-19 has created for those tasked with managing public health crises.

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