Internet of things empowering operations management; A systematic review based on bibliometric and content analysis

Abstract

This paper reviews the Internet of Things' use and its impact on operations management through an analysis of the extensive literature. The purpose of this research is to analyze a collection of scientific articles (from a bibliographic and content perspective) that are indexed with the keywords ''Internet of things'' and ''Operations management'' in the Scopus and WOS databases. This study compiles and analyses 1623 articles using different approaches such as bibliometric, life cycle analysis, and text analysis to classify the Internet of Things applications in operations management. This research shows that 5 clusters of digitization, digital operations, monitoring system, tracking, and Smartification are controversial areas in Internet of things applications in operations management. Among the findings of this study, we can mention identifying the most constructive, influential, and contributing researchers, universities, and countries. This study increases scientific assistance in investigating the effects of the Internet of things on operational management.

Keywords

• Internet of things
• Operations management
• Digitization
• Bibliography
• Systematic literature review