SA Journal of Industrial Psychology (Jan 2021)
Exploring the consequences of person–environment misfit in the workplace: A qualitative study
Abstract
Orientation: Although the literature on person–environment fit has burgeoned, misfit has been relatively overlooked. The 21st-century business environment has seen an increase in the number of employee misfits in the workplace, and this has proved a challenge to many organisations. It is uncertain how misfit impacts on employees and organisations experiencing this phenomenon. Research purpose: The purpose of this study was to broaden the current misfit research boundaries by exploring the consequences of misfit as experienced by individuals at work. Motivation for the study: There exist several under-researched areas in the misfit terrain. One such is the effect of misfit in the workplace. This study aimed to fill this void. Research approach, design and method: A qualitative constructivist grounded theory approach was adopted. Using purposive and snowball sampling, 40 employee misfits participated in face-to-face, semi-structured, in-depth interviews. Interviews were transcribed verbatim and data analysed by using four steps prescribed by grounded theory researchers. Main findings: Results highlight two themes that epitomise the consequences of misfit: (1) causing negative reactions in individual employees and (2) producing organisationally directed detrimental outcomes. Practical/managerial implications: The study provides managers with a more profound understanding of the adverse consequences of misfit in the workplace and this will assist them in dealing more effectively with misfits. Contributions/value added: This research contributes to the literature in two ways: (1) it contributes to the theory of misfit by adding to the conception that misfit is a qualitatively different construct to that of low fit or the absence of fit, and (2) our approach sheds light on the multifaceted and intricate construct of misfit and its consequences.
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