The Perspective of Work Ergonomics on Employee Task Performance in Hotel and Tourism Industry, Malaysia

Abstract

Work ergonomics is considered one of the important issues in every organisation because it is related to employees’ safety and health. The statistics recorded by the Department of Occupational Safety and Health (DOSH), Malaysia, showed an increasing number of accidents in the workplace related to the hotel and tourism industry. Thus, this study aims to examine the relationship between work ergonomics, including physical ergonomics, organisational ergonomics, and cognitive ergonomics, with employee performance. To conduct this study, the researchers will collect data from primary sources. The researchers will randomly distribute the questionnaire to those working in the hotel and tourism industry in Malaysia. All data will be analysed using Smart PLS. The study findings will be clarified using frequency analysis, descriptive statistics, correlation, and multiple regression analysis.

Keywords

• work ergonomics
• physical ergonomics
• organisational ergonomics
• cognitive ergonomics