Navigating leadership challenges with technology: Uncovering the potential of ChatGPT, virtual reality, human capital management systems, robotic process automation, and social media

Abstract

Objective: The article aims to examine the use of technology in leadership, and whether it can bring real advantages to leadership effectiveness. Research Design & Methods: In this article, we provide a preliminary analysis of empirical research conducted among managers working in the USA, Japan, India, and France on technology use. The analysis was conducted on a country level. Findings: We found that technology is an important issue, but the application of too many technological solutions is not effective for leaders. Analysis of non-technological solutions to overcome a constraint is necessary, especially in the long term. Implications & Recommendations: The study was devoted to the use of new technologies by leaders in different countries. We examined technologies that have influenced present-day leadership and contemporary business in recent years. Without any doubt, new technologies such as ChatGPT will have an impact on the current leadership. Contribution & Value Added: The article’s added value consists of the updated and synthetic presentation of the application of different technologies in leadership activities.

Keywords

• digital technologies
• chatGPT
• virtual reality
• robotic process automation
• social media
• human capital management systems