Problems and Perspectives in Management (Aug 2023)

Impact of trust and justice on willingness to cooperate with the police: Evidence from Indonesian millennials

  • Syahrul Anwar,
  • M. Sandi Marta

DOI
https://doi.org/10.21511/ppm.21(3).2023.22
Journal volume & issue
Vol. 21, no. 3
pp. 280 – 289

Abstract

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Millennial generation is known as a generation active in social, political, and technological activities. Therefore, this generation highly values the aspect of justice to promote trust and willingness to collaborate, especially with the police. In this regard, this study aims to explain the correlation between trust and willingness to collaborate with the police. This study also explains the relationship of trust and the willingness of the millennial generation to collaborate with the police with procedural justice and distributive justice as moderating factors. The study involved survey data from 340 millennials who have been served by the police in West Java, Indonesia. Furthermore, data were analyzed using the Hayes Process Macro Model 2 through SPSS to test the study hypotheses. This study showed that trust have a positive impact on willingness to collaborate with the police (Coef = 0.4346, p < 0.05). Furthermore, procedural justice positively moderated the correlation between trust and willingness to cooperate with the police (Coef = 0.0920, p < 0.05). Procedural justice was found to strengthen the correlation between trust of millennials and willingness to collaborate with the police. Meanwhile, distributive justice did not moderate the correlation between trust in police and willingness to collaborate with the police (Coef = –0.0571, p > 0.05). This study is useful in developing knowledge concepts regarding factors that can improve the willingness of the millennial generation to collaborate with the police.

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