Muṭāli̒āt-i Mudīriyyat-i Ṣan̒atī (Jun 2005)
Determining Key Factors for the Deployment of Information Technology in the Health Sector
Abstract
This research paper has focused on the deployment of Information Technology (IT) in the health sector. The main goal is to determine the key factors for the implementation of IT in a service establishment (i.e. Imam Khomeini Hospital Emergency Room). In this regard, Donabedian Methodology is used for the ranking of the factors and Eriksson-Penker Method was utilized for the modeling of the existing as well as the ideal processes. For the purpose of integration between modeling processes and software deployment, a service-oriented architecture has been applied. For the purpose of data and information collection to answer the research questions, questionnaires were distributed and collected and interviews were performed. Four basic questions to be answered are as follows: 1- What are the stumbling blocks for the conversion of existing processes (processes which are directly or indirectly affected by IT) to the ideal ones toward the implementation of IT? (More specifically in Imam Khorneini Hospital Emergency Room). 2- What are the solutions for removing the identified problems in the current processes of a sector (say emergency room)? 3- How can IT affect on the performance of the emergency room? 4- How are the outcome indicators for the deployment of IT In the emergency room classified and utilized? At the end, for the purpose of validation and verification, the proposed node I was implemented. The result obtained indicates that the proposed nodel is quite valid and proper.
