An analysis of the inter-project knowledge transfer in the petrochemical industry

Abstract

This paper presents a knowledge transfer (KT) analysis in an operational project management environment of the petrochemical industry. The main objective of this paper is to identify the major barriers and to suggest improvements activities aiming to foster the KT process. To this end, interviews with members of the project department were conducted by means of a questionnaire. Results were analyzed to identify the most problematic barriers and to propose improvements. The study concluded that the greatest difficulties are related to the transfer of tacit knowledge between different teams. The main contribution of this paper is that it presents an analysis of an unexplored environment and it proposes an improvement of the adapted method for KT study, by using a relationship matrix between the questionnaire and the barriers, so that problems can be identified in an easier manner.

Keywords

• Transferência de Conhecimento, Gestão do Conhecimento, Gestão de Projetos, Indústria Petroquímica