IEEE Access (Jan 2022)

Enabling the Gab Between RPA and Process Mining: User Interface Interactions Recorder

  • Daehyoun Choi,
  • Hind R'bigui,
  • Chiwoon Cho

DOI
https://doi.org/10.1109/ACCESS.2022.3165797
Journal volume & issue
Vol. 10
pp. 39604 – 39612

Abstract

Read online

Robotic process automation (RPA) is a rapid-emerging technology for process automation that is using software robots to replicate high-volume, manual, repeatable, routine, rule-based, and unmotivating human tasks. The goal is not to replace human workers but to allow them focus more on difficult tasks by delegating their tedious routine tasks to a digital force. RPA tools demonstrated powerful cost-saving and other performances. Nevertheless, one of the main challenges of implementing RPA is the identification of the suitable tasks for automation. Process mining is as an emerging technology for process discovery and enhancement based on event log data. Since RPA operates on the user interface level; process mining techniques can play a huge role in deciding the tasks that can be automated. However, process mining requires an event log as input to be used. This paper presents a tool responsible for recording the interactions with user interfaces and generating a UI log that can be used by process mining techniques for deciding the tasks that can be automated with RPA.

Keywords