The Challenges of Social Work in the Management of the Covid-19

Abstract

The Social Work, discipline and profession, which are concerned with the social change of individuals and entire communities, the solution of problematic situations, as well as the increase in the well-being of citizens, also appears to have a specific role in dealing with emergency situations (earthquakes, catastrophic events, industrial accidents, epidemics and pandemics). The aim of the article is to describe, starting from the results of two investigations carried out on the Italian territory, the responses of social and social health services to the Corona-virus emergency and the challenges faced by social workers. The main result is that social services have responded to pandemic by developing strategies that have enabled to deliver essential performance and to strengthen the internal cohesion of services, in a critical organizational situation.

Keywords

• social work
• sanitary emergency
• social services
• social policy