Trends in Higher Education (Mar 2024)

Developing Effective Educational Chatbots with GPT: Insights from a Pilot Study in a University Subject

  • Sánchez-Vera Fulgencio

DOI
https://doi.org/10.3390/higheredu3010009
Journal volume & issue
Vol. 3, no. 1
pp. 155 – 168

Abstract

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This study presents research on the development process of GPT-based educational chatbots. A case study methodology was employed to address the process of designing, implementing, and evaluating a prototype that functioned as a personal tutor for the Sociology of Education course in the Primary Education Teaching Degree. The objective is to provide valuable insights into the processes, challenges, and outcomes of this technology and to determine its potential and limitations as an educational personal tutor. The chatbot underwent laboratory tests, which included real exams from previous courses and other specific assessments. After an iterative refinement process, a final product with optimal results was achieved. This study offers a robust model for the development of GPTs, as well as an analysis of the current possibilities and limitations of this technology for education. The study concludes by emphasizing the importance of continuous innovation and research in the use of emerging technologies like chatbots in education, highlighting their potential to transform traditional teaching methods.

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