Exploring the Synergy: Integrating Qualitative Research Methods with Root Cause Analysis for Holistic Problem Understanding

Abstract

Purpose: This research aims to explore the integration of qualitative research methods with Root Cause Analysis (RCA) to enhance problem-solving by capturing both quantitative and qualitative data, providing a holistic understanding of complex issues. Design/Method/Approach (only for empirical papers): A systematic review of secondary data from academic journals, books, and reports was conducted, focusing on studies that discuss the use of RCA and qualitative research methods, either separately or in combination. Findings: Integrating qualitative methods with RCA uncovers human and contextual factors often missed by quantitative data, enhancing problem understanding and stakeholder engagement, leading to more comprehensive and sustainable solutions. Theoretical Implications: The research extends existing RCA frameworks by incorporating qualitative insights, bridging technical analysis with human-centered understanding. Practical Implications: Practitioners can use this integrated approach to address both technical and human aspects of problems, leading to more effective interventions. Originality/Value: This paper highlights the importance of combining qualitative methods with RCA, offering a more holistic problem-solving framework. Research Limitations/Future Research: Findings may vary in different contexts; future research should develop standardized frameworks for integration and explore long-term impacts.

Keywords

• Root Cause Analysis
• Qualitative Research Methods
• Problem-Solving
• Integrated Approach