Perceived Effectiveness of Information Technology Governance Initiatives Among IT Practitioners

Abstract

Information Technology (IT) governance has risen in importance in recent years, driven by various trends in IT development. With rapid growth in the country and the globalization of the IT sector, there is growing interest in IT governance in Malaysia. This study aims to explore whether IT practitioners with different job functions, education levels, education areas of specialization, certifications and experience levels have different perceptions of IT governance effectiveness in their organization. The results reveal differences in perceived IT governance effectiveness between different job function groups, but not between groups with different education levels, certification or experience levels. The findings for education area of specialization are not conclusive. The findings of this study will help IT managers to identify areas of focus to maximize effectiveness of IT governance initiatives through their IT staff. The implications of the findings are discussed at the end of the paper.