SAGE Open (Aug 2019)

Assessing Human Factor in the Adoption of Computer-Based Information Systems as the Internal Corporate Social Responsibility

  • Qamar Farooq,
  • Peihua Fu,
  • Shahzad Ahmad,
  • Yanni Zhang,
  • Yunhong Hao

DOI
https://doi.org/10.1177/2158244019868858
Journal volume & issue
Vol. 9

Abstract

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Computerization in management information systems has thickly segregated employment and unemployment which are being discussed due to technological implementation at operational and strategic levels. In this article, we have evaluated the criticism and internal corporate social responsibility (CSR) challenges caused due to the espousal of computer-based information systems (CBIS) by the companies. Based on existing measures, a comprehensive questionnaire was designed and distributed to 120 employees of the companies having the adoption plan of CBIS. The hypothesized model of CBIS implementation intention disclosure and human factor was tested with correlation and regression analysis of the data received from 108 employees (90% response rate). Results show a positive relationship between technological trends and motivation of computer literate employees. We have established our study in the context of human capital management which is a sociobehavioral notion for meeting the internal CSR. Theoretical implications of this study have been progressively discussed simultaneously with the limitations therein. Our research has practical implications for corporate managers, human resource managers, and management information systems managers in manufacturing industries.