Importance and implementation of electronic banking in Serbia

Abstract

This paper analyzes and discusses the situation and the implementation of electronic banking in Serbia. It is well-known that the implementation of electronic banking in Serbia has not reached the European level, and the banks are trying to educate citizens and instruct them to use this type of banking. The paper analyzes basic models of electronic transactions; methods and means of payment over the Internet; forms and types of electronic banking and services; and their advantages and disadvantages. It also presents the results of research on the implementation of electronic banking in Serbia.

Keywords

• e-banking
• technology
• internet
• human factor
• implementation