Social Responsibility in Retail Trade

Abstract

Social responsibility is at the same time a mode of action, an attitude or a state of mind that a company adopts in its relationship with consumers or users but also with its business environment. Considering the responsibility that retailers bear in their relationship directly with customers and the fact that this is the interface where the goods leave the sphere of circulation and enter the sphere of consumption, they have an extremely important role in assuming the principles of social responsibility. Therefore, the present work aims to highlight this role as well as the concerns currently existing in this direction.

Keywords

• social responsibility
• retail
• sustainability
• environment