WORKING IN THE FAMILY HEALTH STRATEGY: IMPLICATIONS IN PROFESSIONALS WORKLOADS

Abstract

This study aimed to identify aspects of work in the Family Health Strategy that contribute to increase and / or reduce workloads of professionals. Eleven professionals from three teams of the Family Health Strategy from a state of southern Brazil participated in the study. Data were collected between December 2010 and March 2011, through individual interviews, focus groups and documentary study and were analyzed combining thematic analysis with the resources of the software ATLAS.ti. The main sources of increased workloads were aspects that hinder the implementation of the care model as recommended; and of reduced workloads, the affinity with the care model, the autonomy of the team and the guarantee of employment. In the work of the Family Health Strategy, some weaknesses that negatively affect satisfaction and health professionals predominated, but there are possibilities for intervention to reduce workloads and improve quality of care, especially those for better working conditions.

Keywords

• Occupational health
• Workload
• Family health
• Primary health care