Small and Medium-Sized Enterprises’ Perceptions of the Use of Cloud Services

Abstract

Although cloud computing is a rapidly evolving technology and is considered one of the key technological drivers of business digitalisation, it is still a challenge for many businesses to adopt it. Implementing the right cloud services is challenging and requires the right level of knowledge. In addition, the size of the company, its digital maturity and its financial situation are also critical factors, which are particularly relevant for small and medium-sized enterprises. Therefore, in this study, we focus on the situation of small and medium-sized enterprises regarding cloud services. To this end, we conducted qualitative research to examine the studies on cloud services, their trends, research directions, and research areas and to explore the relationship between the publications and their scientific embeddedness.

Keywords

• smes
• cloud computing
• qualitative research