INTERNET IN THE PROMOTION AND SALE OF FOOD INDUSTRY PRODUCTS

Abstract

The purpose of the article was to present the possibilities of using new media as an opportunity to promote food products. The study analyzed the literature on the subject and available reports. A strategic approach to promotion in every industry is one of the basic elements of creating a competitive advantage. This statement also applies to the broadly understood food industry. Its diversity requires deep analysis and adaptation to the specificity of individual food markets. The Internet presents a huge field of activity in the promotion of food industry products and contact with customers. The customers of the 21st century are aware recipients, who use modern media to obtain information and make shopping decisions. As the results of research show (E-grocery report), in Poland, already 16% of Internet users declare that they regularly buy food products via the Internet. Taking into consideration the fact that the generation determining demand in the near future will be representatives of the Z generation, i.e. those born after 1996, manufacturers must adapt their form of communication to the lifestyle and needs of such clients. It is estimated that, by 2020, they may constitute up to 40% of consumers. Due to the fact that the main communication channel with the X and Z generation are new media, it is becoming necessary to use this communication channel, while adapting in form to the manner of communication of representatives of this generation.

Keywords

• promotion
• communication
• marketing
• new media
• food industry
• consumer