Yönetim ve Ekonomi (Jan 2008)

Tramvay Yolcu Memnuniyetinin Lojistik Regresyon Analiziyle Ölçülmesi: Estram Örneği(Measuring the Traveller Satisfaction of Tram Using Logistic Regression: A Case Study of Estram)

  • Nuray GİRGİNER,
  • Bülent CANKUŞ

Journal volume & issue
Vol. 15, no. 1
pp. 181 – 193

Abstract

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In this study, it has been investigated traveller satisfaction about the tram which is one of the mass transportation vehicles on case of Eskisehir’s Tram System (Estram) using Binomial Logistic Regression Analysis. Eskisehir’s population have become dense on students and their’s satisfactions as traveller have important. So, sample of this study has formed from 300 students of Anatolia University and Eskisehir Osmangazi University which are in Eskisehir and they have selected with Simple Random Sampling. As a consequence, utilizing some of subjective and objective variables, it is investigated whether or not Estram satisfies these students. Considering latent variable about satisfaction at the binomial level, binomial logistic regression is implemented about student satisfaction. The result of analysis showed that whole independent variables had negative effect on the satisfaction of students about Estram.

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