Glasnik Advokatske komore Vojvodine (Jan 2019)
Digital technologies, resolving civil and consumer disputes and rendering of legal assistance
Abstract
In this paper the author discusses the various ways of utilizing legal tech within the systems of civil justice. Some well-known legal tech platforms are put into the context of the efforts of the Croatian and Serbian governments to increase the overall efficiency of their justice systems, with the aid of computerization and the introduction of modern information technologies in the area of procedural law, as well as other areas of law. The core thesis of the paper is that the implementation of various advanced software solutions can make our justice systems more efficient, open and user-friendly for certain types of commercial, civil and consumer disputes, as well as quicker in administering and processing low value claims. Altogether, if properly employed, legal tech can contribute to justice system reform and help with restoring citizens' and businesses' confidence in the legal system. It is envisaged that once they become fully functional, the new technologies and robot systems will create pressure on law firms and law practitioners. It is reasonable to expect that lawyers will have to transform their current model of business, accept the postulates of modern legal service markets and reform their ethical rules, all in order to keep pace with the rapid development of technology and the omnipresent changes in the business environment and consumer behavior that can be easily detected and tracked all over the developed parts of the world.
