BUSINESS PERFORMANCE MANAGEMENT (BPM) FEATURES IN THE CONTEXT OF CRISIS AND PANDEMICS

Abstract

In this article discusses the concept of BPM systems, analyzes the stages of the origin andformation of the concept of BPM in the world practice. The article describes the methodology of using BPM technologies to improve the efficiency of business processes, describes the modern principles of business process management, used in conjunction with analytical software. Some software products that implement the BPM concept in practice are considered by analyzing business process data, monitoring their status and timely adjustment of actions. The conclusion is made about the possibility of implementing BPM not only in commercial activities, but also in educational activities, as well as in the activities of state and municipal authorities.

Keywords

• bpm-системы
• bpms