Skills frameworks: a focus on supply chains

Abstract

Background: Supply chain management (SCM) has grown considerably, owing largely to globalisation, advancements in technology and its pivotal role in meeting the dynamic needs of customers. As supply chains (SCs) expand, complexity also increases, as does the associated demand for well-skilled SC professionals. To achieve the expected SCM skills in organisations, a skills framework is likely to guide managers and practitioners. Unfortunately, research on SCM skills frameworks is fragmented, providing little or no guidance to practitioners. Objectives: The purpose of this study was to document the SC skills described in the literature, identify existing frameworks and propose a framework to guide practitioners and academics. Method: A systematic literature review design was followed. The data obtained were analysed using content analysis. Results: About 270 SCM skills were identified. The skills were grouped using many SC skills frameworks, including business logistics management, T-shaped, expertise level, SCM skills and hard and soft skills. The proposed skills framework included skills related to business, logistics, management, and ethics and environment. Emerging skills such as the application of blockchain technology, big data and SC sustainability have been included in the framework. Conclusion: The proposed framework provides a guide to SC managers about which skills groups to focus on and advises a contingency-based approach to identify the relevant skills per group in line with organisational requirements.

Keywords

• supply chain management skills
• systematic review
• skills frameworks
• content analysis
• atlas.ti 8