Design and implementation of the Comprehensive model for the humanization of health care of the Faculty of Medicine at the Universidad Nacional de Colombia

Abstract

The aim of this article is to describe the bases and general aspects of the design and implementation process of the Comprehensive model for the humanization of health care of the Faculty of Medicine at the Universidad Nacional de Colombia, which began to be developed in 2016 and is also being implemented at the Hospital Universitario Nacional (HUN). Through this model, the Humanizing Health Care Research Group of the Faculty of Medicine seeks to produce a cultural change, from a biopsychosocial approach, in the perception of the humanization of health care in the country, the training of health care professionals, the provision of health care, and the working conditions of health care personnel. The model is based on three axes: humanization of health care, focused on the patient, their family and caregivers; humanization of health sciences education processes, with an emphasis on students; and humanization of the quality of life and working conditions of health professionals. Likewise, the model considers humanistic education, music and sports as means to achieve such cultural change in the Faculty of Medicine of the Universidad Nacional de Colombia.

Keywords

• Humanitarianism
• Professional Practice
• Working conditions
• Burnout, Psychological
• Empathy