Revista da Escola de Enfermagem da USP (Aug 2021)

Family culture versus institutional hospital culture: a relation between two worlds

  • Dóris Helena Ribeiro Farias,
  • Mauro Francisco Ferreira de Almeida,
  • Giovana Calcagno Gomes,
  • Valéria Lerch Lunardi,
  • Evellym Vieira,
  • Luciano Garcia Lourenção

DOI
https://doi.org/10.1590/1980-220x-reeusp-2020-0267
Journal volume & issue
Vol. 55

Abstract

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ABSTRACT Objective: To understand the relation between family culture and hospital institutional culture. Method: Qualitative study, carried out in 2017, with relatives of children admitted to a Hospital in southern Brazil. The study included non-participant observation, to gain familiarity with the investigated cultural context; participant observation, to know the respondents’ experiences; and interviews. The data were coded and theoretical formulations and recommendations were made. Results: Fifteen family members participated. Hospitalization is a time of encounter and interaction between family culture and institutional culture. Conclusion: Hospital culture is presented as an instrument of family care and adaptation and flexibility of norms and routines to humanize cultural care.

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