Reflexes of Organizational Values on the Reward System in a Family Business

Abstract

This study analyzes the reflexes of organizational values in the reward system mediated by informal controls in a family business. A single entity survey was conducted at a family business that has 125 employees, and the sample consists of the 85 respondents to the questionnaire. In the analyses, the structural equation modeling technique was applied. The results show a positive relationship between the organizational values and the reward system, which indicates that the values of conformity, tradition, prestige, and concern for the community are related to monetary and non-monetary incentives in the investigated family business. Partial mediation of informal controls in this relationship was confirmed, which indicates that organizational values affect the rewards system through cultural and personal controls. The study contributes to the literature by revealing that organizational values aligned with informal controls are reflected in the reward system of family businesses, which implies directing managers' greater attention to these variables in organizational practice.

Keywords

• organizational values
• informal controls
• rewards system
• family business