RELATIONSHIP BETWEEN TRANSACTIONAL LEADERSHIP, TRANSFORMATIONAL LEADERSHIP, AND JOB SATISFACTION: RESEARCH IN FOOD AND BEVERAGE ENTERPRISES

Abstract

The main purpose of this study is to present the relationship between the transactional and transformational leading behaviors – a modern type of leadership that employees have ideal perceptions of their managers in food and beverage enterprises - and the job satisfaction. For this purpose, first, a detailed search was carried out in the literature, then purposeful sampling method was used, and data were collected by questionnaires from a total of 491 employees working for the first-class food & beverage enterprises with the tourism operation license, operating in Istanbul. The factor analysis, percentage and frequency analysis, and correlation and regression analysis were used for the analysis of obtained data. It has been found that the perception of employees towards transformational leadership of their manager was high, their perception towards transactional leadership was low, and their job satisfaction was high. There was a significant relationship between the employers’ perception of transformational leadership and job satisfaction, but no relationship was found between the employers’ perception of transactional leadership and job satisfaction.

Keywords

• transactional leadership
• transformational leadership
• job satisfaction
• food and beverage enterprise