Medisan (May 2017)
Process quality in the implementation of the program of preconceptional reproductive risk
Abstract
An investigation in health systems and services was carried out to evaluate the process quality in the implementation of the Preconceptional Risk Program by means of the professional competence of 45 doctors and nurses of "Ramón López Peña" Polyclinic inSantiago de Cuba, from April to November, 2016. An experts committee prestablished evaluation approaches, indicators and standards. There were difficulties in the knowledge about control, emission and failure of the program approaches, in the follow up of couples, as well as in everything concerning the medical records and the consultation with the obstetrician or other specialists related to the risk factor. The quality in the implementation of the program was not the best; the difficulties detected could impact in the negative results of the Maternal and Child Care Program in the health area. It is necessary to evaluate other dimensions of the quality and qualify the professionals in the aspects with difficulties.
