A Managerial Approach on Reputational Risks in the Banking Sector under the Effects of Covid-19 Pandemic

Abstract

The purpose of this study is to develop an effective approach to reputational risk management in Romanian banks. It is a study that develops a holistic approach to measuring and managing reputation risk. The goal of this paper is to clarify whether in times of crisis the reputation of banks suffers from a FsQCA analysis. This study explores how the causal configurations of antecedent conditions associated with the research model (remote banking applications, crisis-specific legal regulations, crisis-specific cost cuts, and innovative measures applied during this period) have a significant impact on the outcome. expected: if in times of crisis, the reputation of banks suffers.

Keywords

• reputational risk
• bank
• compliance
• financial crisis