MULTICRITERIAL OPTIMIZATION OF PRIORITY QUEUEING SYSTEMS OPERATING AT COMPETITIVE INPUT FLOWS

Abstract

The paper describes an approach to optimizing the functioning of queueing systems based on the principles of sustainability, profitability and equity in the allocation of support requests from different clients. The multicriterial optimization problem is solved with methods of the theory of games. Analytical solutions for some priority queueing systems were obtained.

Keywords

• priority queueing systems
• dynamic priority
• multicriterial optimization
• theory of games