CLEI Electronic Journal (May 2023)
A Design Lenses-based process to evaluate interfaces for mobile devices
Abstract
The present work focuses on proposing an evaluation process focused on interfaces for mobile devices. In this way, interviews were performed to understand how evaluation processes are considered within the routines of professionals who deal with mobile devices. The proposed process has a set of associated evaluation lenses. To facilitate access to the process, an application was developed, and it is presented at the end of this paper. Tests were performed to understand the applicability of the proposed process. The results suggest that experts using the proposed process are able to identify problems and that the process itself is seen as useful in professional and educational settings. It is proposed that in the future the process is subjected to tests that include the evaluation and redesign of the evaluated interface. In this way, it would be possible to observe how the conclusions and reflections awakened in the specialists throughout the evaluation process can impact the redesign of interfaces.