Introduction of innovations and artificial intelligence in the sphere of public administration in the Republic of Tatarstan

Abstract

The article analyzes the introduction of innovations and artificial intelligence in the field of public administration using the example of the Ministry of Digital Development of the State Administration of Information Technology and Communications of the Republic of Tatarstan and the Ministry of Labor, Employment and Social Protection of the Republic of Tatarstan. Relevance. One of the main prospects for the development of the public administration system is the search for innovative ways and their implementation in the work of a civil servant. In 2024, in the context of an actively changing public administration sector within the framework of informatization and technologization, the ability of government bodies to initiate and implement innovations and information technologies are becoming valuable competitive advantages. Aim. To identify and analyze the attitude of civil servants to the introduction of innovative technologies and artificial intelligence in the field of public administration in the Ministry of Digital Development of the State Administration of Information Technologies and Communications of the Republic of Tatarstan and in the Ministry of Labor, Employment and Social Protection of the Republic of Tatarstan. Methods. The study was conducted using a questionnaire developed by the authors. The study sample consisted of 60 people. With the help of Yandex Forms, a questionnaire, which included 12 questions, was sent to the respondents by mail. Results. The authors have analyzed the factors influencing the processes, the problems of introducing innovations and artificial intelligence in public authorities. It is determined that innovations and artificial intelligence were introduced into the work of civil servants. It was found that government officials treat the introduction of innovations and artificial intelligence either neutrally or negatively. The authors analyzed the reasons for the respondents' attitude to innovation and artificial intelligence.

Keywords

• public administration
• civil servants
• innovations
• artificial intelligence
• information technology
• development strategy