Communication Challenges Due to Coronavirus Epidemic with Loneliness and Negative Emotions Mediated by Forgiveness Characteristic

Abstract

The aim of this research was to study the relationship of the communication challenges caused by coronavirus epidemic with loneliness and negative emotions along with the mediating role of forgiveness., The method was descriptive-corralative based on structural equation modeling. The statistical population included Tehran citizens who had experienced the home quarantine. The sample size was selected based on Cochran's formula equal to 384 people, by Convenience sampling method. The questionnaires were completed voluntarily by online survey. Russell et al.'s loneliness, Watson et al.'s negative emotion, Holland et al.'s Forgiveness Scale and the researcher-made communication challenge questionnaire were used in order to gather data. The reliabilities of research tools based on Cronbach's alpha coefficient were confirmed. Findings showed that the mediating role of forgiveness in the relationship of communication challenges with negative emotions and loneliness was significant, but the mediating role of forgiveness in social communication could mitigate these negative consequences. Accordingly, it is suggested that the development of personality traits be emphasized in education and in families in order to mitigate the negative consequences of communication challenges caused by crises in today's turbulent world.

Keywords

• communication challenges
• forgiveness
• loneliness
• negative emotions