JISKA (Jurnal Informatika Sunan Kalijaga) (May 2021)

Perbandingan Algoritma Klasifikasi Sentimen Twitter Terhadap Insiden Kebocoran Data Tokopedia

  • Nadhif Ikbar Wibowo,
  • Tri Andika Maulana,
  • Hamzah Muhammad,
  • Nur Aini Rakhmawati

DOI
https://doi.org/10.14421/jiska.2021.6.2.120-129
Journal volume & issue
Vol. 6, no. 2

Abstract

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Public responses, posted on Twitter reacting to the Tokopedia data leak incident, were used as a data set to compare the performance of three different classifiers, trained using supervised learning modeling, to classify sentiment on the text. All tweets were classified into either positive, negative, or neutral classes. This study compares the performance of Random Forest, Support-Vector Machine, and Logistic Regression classifier. Data was scraped automatically and used to evaluate several models; the SVM-based model has the highest f1-score 0.503583. SVM is the best performing classifier.