WPOM : Working Papers on Operations Management (Nov 2022)
How to measure cultural fit in organizations. The CFAM Method
Abstract
Organizational culture is definitely a transcendental element in terms of the development and smooth running of organizations. However, there are still very few companies that are actively managing it. This is largely due to the inherent difficulty in quantifying such an abstract and ethereal subject as culture and values. Our objective is to present the CFAM method (Cultural Fit Assessment Method), a procedure for measuring organizational and individual culture based on values, as well as the degree of fit between them. This method makes it possible to identify dominant cultural traits in organizations and individuals and then to assess by means of a series of KPIs whether the two fit together in an agile, fast and cost-effective way.
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