Exploring a Multidisciplinary Assessment of Organisational Maturity in Business Continuity: A Perspective and Future Research Outlook

Abstract

In a competitive business landscape heavily reliant on information and communication technology, organisations must be prepared to address disruptions in their business operations. Business continuity management involves effective planning for the swift reestablishment of business processes in the short term. However, there are still obstacles to implementing business continuity plans, which can be justified by various factors. The purpose of this study is to present the perspectives and future research paths based on a systematic literature review from the peer-reviewed literature published from 1 January 2000 to 31 December 2021. This systematic literature review adheres to the guidelines established by evidence-based software engineering and leverages the Parsifal online tool. The primary research results identify and establish connections between the common components and activities of business continuity management as defined in international standards and frameworks to identify gaps in the existing knowledge. These findings will contribute to the development of a framework that provides a practical approach applicable to organisations of all sizes, taking into account each aspect of business continuity management, with a particular emphasis on information and communication technology systems. This paper’s contribution lies in offering insights from a systematic literature review regarding the strategic principles for designing and implementing a business continuity plan, along with a comprehensive overview of related research. Furthermore, it presents a path forward to guide future research efforts aimed at addressing the gaps in the literature concerning continuity planning.

Keywords

• framework
• business continuity plan
• information and communication technology
• organisational resilience
• strategy
• guidelines