WHO standards-based tools to measure service providers’ and service users’ views on the quality of hospital child care: development and validation in Italy

• ,
• Egidio Barbi,
• Marta Arpone,
• Silvia Bressan,
• Marzia Lazzerini,
• Emanuelle Pessa Valente,
• Paola Cogo,
• Federico Marchetti,
• Giorgio Cozzi,
• Francesco Tagliaferri,
• Ilaria Mariani,
• Valentina Baltag,
• Francesca Peri,
• Ilaria Liguoro,
• Chiara Stefani,
• Claudio Germani,
• Silvana Schreiber,
• Stefano Martelossi,
• Angelika Velkoski,
• Alessandro Amaddeo,
• Alessia Marcellino,
• Riccardo Lubrano,
• Moise Muzigaba,
• Tereza Rebecca de Melo e Lima,
• Enrico Felici,
• Annunziata Lucarelli,
• Gian Luca Trobia,
• Daniela Nisticò,
• Wilson Milton Were,
• Elia Balestra,
• Benmario Castaldo,
• Alice Del Colle,
• De Monte Roberta Coordinatrice,
• Tamara Strajn Coordinatrice,
• Livia Bicego,
• Andrea Cassone,
• Chiara Pilotto,
• Lisa Stavro,
• Paola Moras,
• Marcella Massarotto,
• Paola Crotti,
• Benedetta Ferro,
• Riccardo Pavanello,
• Silvia Fasoli,
• Pelazza Carolina,
• Marta Coppola,
• Chiara Grisaffi,
• Elisabetta Mingoia,
• Idanna Sforzi,
• Rosa Santangelo,
• Andrea Iuorio,
• Sara Dal Bo,
• Vanessa Martucci,
• Mariateresa Sanseviero,
• Bloise Silvia,
• Eleonora Canzio,
• Roberta Parrino,
• Salvatore Gambino,
• Melania Guardino,
• Luca Lagalla,
• Beatrice Vaccaro,
• Giuseppina de Rosa,
• Vita Antonella Di Stefano,
• Francesca Patané

Affiliations

Egidio Barbi

2 Department of Paediatrics, Istituto di Ricovero e Cura a Carattere Scientifico materno infantile Burlo Garofolo, Trieste, Friuli-Venezia Giulia, Italy

Marta Arpone

Division of Pediatric Emergency Medicine, Department of Women’s and Children’s Health, University of Padua, Padua, Italy

Silvia Bressan

Division of Pediatric Emergency Medicine, Department of Women’s and Children’s Health, University of Padua, Padua, Italy

Marzia Lazzerini

WHO Collaborating Centre for Maternal and Child Health, Institute for Maternal and Child Health IRCCS Burlo Garofolo, Trieste, Italy

Emanuelle Pessa Valente

WHO Collaborating Centre for Maternal and Child Health, Institute for Maternal and Child Health IRCCS Burlo Garofolo, Trieste, Italy

Paola Cogo

1 Department of Medicine, Division of Pediatrics, University Hospital of Udine, Udine, Italy

Federico Marchetti

director

Giorgio Cozzi

Emergency Department, Institute for Maternal and Child Health—IRCCS Burlo Garofolo, Trieste, Friuli-Venezia Giulia, Italy

Francesco Tagliaferri

2 Pediatrics, University of Piemonte Orientale, Novara, Italy

Ilaria Mariani

WHO Collaborating Centre for Maternal and Child Health, Institute for Maternal and Child Health IRCCS Burlo Garofolo, Trieste, Italy

Valentina Baltag

6 Child and Adolescent Health, WHO, Geneve, Switzerland

Francesca Peri

2 Department of Medical, Surgical and Health Sciences, University of Trieste, Trieste, Italy

Ilaria Liguoro

1 Department of Medicine, DAME—Division of Paediatrics, Universita degli Studi di Udine, Udine, Italy

Chiara Stefani

11Pediatric Emergency Department, University of Padova and Treviso Hospital, Italy

Claudio Germani

1Emergency Department, Institute for Maternal and Child Health—IRCCS Burlo Garofolo, Trieste, Italy

Silvana Schreiber

1Department of Paediatrics, Institute for Maternal and Child Health IRCCS “Burlo Garofolo”, Trieste, Italy

Stefano Martelossi

2Institute for Maternal and Child Health IRCCS ‘Burlo Garofolo’, Trieste, Italy

Angelika Velkoski

1 Institute for Maternal and Child Health—IRCCS “Burlo Garofolo”, University of Trieste, Trieste, Italy

Alessandro Amaddeo

Emergency Department, Institute for Maternal and Child Health—IRCCS Burlo Garofolo, Trieste, Friuli-Venezia Giulia, Italy

Alessia Marcellino

1 Pediatrics and Neonatology Unit, Maternal-Child Department, Sapienza University of Rome, Santa Maria Goretti Hospital, Latina, Italy

Riccardo Lubrano

1 Pediatrics and Neonatology Unit, Maternal-Child Department, Sapienza University of Rome, Santa Maria Goretti Hospital, Latina, Italy

Moise Muzigaba

Department of Maternal, Newborn, Child and Adolescent Health and Ageing, World Health Organization, Geneve, Switzerland

Tereza Rebecca de Melo e Lima

2 Instituto de Medicina Integral Professor Fernando Figueira/IMIP, Recife, Brazil

Enrico Felici

3 Pediatric and Pediatric Emergency Unit, The Children Hospital, AO SS Antonio e Biagio e Cesare Arrigo, Alessandria, Italy

Annunziata Lucarelli

6 Pediatric Emergency Department, Giovanni XXIII Pediatric Hospital, University of Bari, Bari, Italy

Gian Luca Trobia

7 Pediatric and Pediatric Emergency Room Unit, “Cannizzaro” Emergency Hospital, Catania, Italy

Daniela Nisticò

9 University of Trieste, Trieste, Italy

Wilson Milton Were

10 Department of Maternal, Newborn, Child and Adolescent Health and Ageing, World Health Organization, Geneva, Switzerland

Elia Balestra

Benmario Castaldo

Alice Del Colle

De Monte Roberta Coordinatrice

Tamara Strajn Coordinatrice

Livia Bicego

Andrea Cassone

Chiara Pilotto

Lisa Stavro

Paola Moras

Marcella Massarotto

Paola Crotti

Benedetta Ferro

Riccardo Pavanello

Silvia Fasoli

Pelazza Carolina

Marta Coppola

Chiara Grisaffi

Elisabetta Mingoia

Idanna Sforzi

Rosa Santangelo

Andrea Iuorio

Sara Dal Bo

Vanessa Martucci

Mariateresa Sanseviero

Bloise Silvia

Eleonora Canzio

Roberta Parrino

Salvatore Gambino

Melania Guardino

Luca Lagalla

Beatrice Vaccaro

Giuseppina de Rosa

Vita Antonella Di Stefano

Francesca Patané