Ekonomiczne Problemy Usług (Dec 2018)

Issues Related to the Flow of Receivables and Liabilities versus Code of Ethics in Business in Shared Service Centres Exemplified with a Case Study

  • Artur Bielan,
  • Marcin Sobieraj

DOI
https://doi.org/10.18276/epu.2018.133/2-07
Journal volume & issue
Vol. 133

Abstract

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An increase in investments in the modern shared services sector has been noticeable for over a decade. The article presents the current market situation in the West Pomeranian Voivodeship in the shared services sector; it shows the city of Szczecin against other locations in Poland. It describes the flow of receivables and liabilities and non-ethical behaviour. It presents typical areas of activity in the modern shared services sector and presents examples of relationships based on a case study between a parent company and a daughter company. The presented problems may be the basis for the implementation of certain improvements in the methods of measuring key performance indicators in order to improve the achieved results.

Keywords