Integrative Socio-Psychological Model for Assessment and Forecasting the Effectiveness of Intercultural Interaction

Abstract

Objective. Generalization of psychological approaches to the analysis of the effectiveness of inter- cultural interaction and their integration with related concepts, which will allowing to build an explanatory model for achieving the effectiveness of communication in a situation of intercultural communication. Background. In a traditional models of intercultural competence, the link in which a specific com- municative situation is analyzed is missing. For the issue related to the effectiveness of intercultural interaction, the most relevant is a model that focuses on the result of communication — the communica- tive theory of anxiety / uncertainty management by W. Gudikunst. The combination of communicative and competence-based approaches can bring theoretical analysis to a higher level of understanding and predicting intercultural interaction. This approach describes the process of ensuring intercultural communication as managing uncertainty and anxiety. The socio-psychological mechanisms underlying these processes can be described using the theory of Uncertainty-Identity by M. Hogg and the theory of Intergroup threat by W. Stephan and colleagues. In this case, a comprehensive model using communica- tive and socio-psychological approaches will allow us to analyze the mechanism by which intercultural competence contributes to intercultural efficiency. Methodology. Systematic approach, method of comparative analysis. Main conclusions. An integrative socio-psychological model for assessing and predicting the effec- tiveness of intercultural interaction allows us to build an adequate fundamental scientific rationale for studying the effectiveness of intercultural interaction in specific communicative situations.

Keywords

• intercultural engagement
• uncertainty
• anxiety
• intercultural communication
• intercul- tural competence
• identity.