The impacts of organizational culture on the organizational commitment: A case study of Vinaphone’s business centers in Southwest Vietnam

Abstract

This study aims to demonstrate the extent to which organizational culture factors impact the staff’s organizational commitment in a local telecommunication company located in Southwest Vietnam. Together with secondary data provided by these centers’ official reports, primary data collected from 405 employees were analyzed by descriptive and factor analysis methods. The result shows that among seven key factors in organizational culture impacting organizational commitment in a telecommunication company, team working has the strongest impact on the employees’ commitment, while the weakest is risk acceptance. This study concludes that management strategies to build organizational commitment in companies located in Southwest Vietnam should take into account the cultural context. Suggestions to improve organizational culture are built based on those findings, respectively.

Keywords

• Organizational culture
• Commitment
• Business centers
• Telecommunication
• Vietnam