Does fear of missing out give satisfaction in purchasing based on social media content?

Abstract

The influence of social media in providing the information is undeniable in the current era. How the information is received is then processed as a helpful reference in deciding the purchase is always an exciting thing to discuss. Based on Self-Determination Theory (SDT), in this study, we examined how motivation arises in the form of fear if left behind or not involved in an excellent condition when consuming a product—through quantitative. Data approach collected from 231 sample people, then processed with Structural Equation Modeling using AMOS 23 through Confirmatory Factor Analysis and Model Fit Testing. The study results confirm that social media content can increase fear of missing out (FOMO), encouraging consumers to make purchases. The results of this study show that purchasing decisions influenced by FOMO can provide satisfaction for consumers. Situational Determinants, namely Perceived favorability and Self-relevance can significantly influence FOMO compared to personal traits (fears, worries, and anxieties). The results of this study are in line with Self Determination Theory, where the personal motivation of consumers in making purchases will encourage the creation of satisfaction.