The Relationship between Organizational Commitment and Organizational Trust of Staff

Abstract

The present study aimed at investigating the relationship between organizational trust and organizational commitment in staff. Eighty-four persons from 101 staff of department of Sports and Youth in the province of Mazandaran responded to two questionnaires of “Organizational Trust Inventory (OTI)” developed by Shockley-Zalaba, Ellis, and Winograd (2000) and “Organizational Commitment Questionnaire (OCQ)” developed by Allen and Meyer (1990). The reliability analysis of questionnaires for OTI, and OCQ were reported ɑ = 0.92 and ɑ = 0.82, respectively based on Cronbach's alpha measure. Results revealed that there is a positive and significant relationship between organizational trust and organizational commitment (r = 0.573, p = 0.001), affective commitment (r = 0.54, p = 0.001), task commitment is (r = 0.345, p = 0.001). But the positive relationship between organizational trust and continuous commitment (r = 0.202) wasn’t significant (p = 0.066). In conclusion, it is suggested that managers should create trust of staff in order to increase its organizational commitment.

Keywords

• organizational trust
• organizational commitment
• affective commitments
• task commitments
• staff